Address: 6 Christie Avenue, Whitley, Fareham, Hampshire, PO 15 7JE. ENGLAND.
Tel: +44 (0) 1489 603549 Monday - Thursday 10AM - 7PM Friday 9AM - 5PM
Ans/Fax: +44 (0)1489 603550 7 Day/24 Hour
Email: destiny.records@virgin.net Vat Number: 692 2973 95

TERMS & CONDITIONS

PAYMENT


CREDIT CARD:

VISA OR MASTERCARD

Card number and expiration date.
Cardholder's name and initials as shown on card.
Cardholder's full address with postcode.
Delivery address if different.
DEBIT CARD:

SWITCH OR DELTA

As above plus the following: Card start date or issue number.

CARD INFO:
After your first order we can supply any title without you having to give details again.
Please inform us if there is a change in card number or expiry date.
A minimum order value of £5.00 is required. Any order under £5.00 will be subject to a 50p surcharge.

RECEIPTS: A receipt will be enclosed with all card transactions. Please check carefully and report any discrepancies immediately.

CHEQUES/PO'S: Payable to S.CALLAGHAN OR DESTINY RECORDS. No cheques under £5.00 please.

CASH: Sent at own risk and by Recorded/Registered post only.

VAT (17.5%): All prices quoted include VAT. Customers outside the EU will have VAT deducted at the point of charging.
 
Example 1: EU price £12.00/Non EU price £10.21 Example 2: EU price £15.00/Non EU price £12.77
 

POSTAGE & PACKAGING
  UK (1st class) EUROPE (Air Mail) R.O.W. (Air Mail)
       
SINGLE CD 70p for first. 35p each extra £1.25 for first. 75p each extra £2.00 for first. £1.25 each extra
       
SLIM DOUBLE CD 80p for first. 35p each extra £1.50 for first. 75p each extra £2.50 for first. £1.25 each extra
       
MAGAZINE 80p for first. 35p each extra £1.50 for first. 75p each extra £2.50 for first. £1.25 each extra
       

 
UK ONLY:
Recorded delivery is optional and will be charged at 60p extra per parcel despatched if requested.
 
OVERSEAS:
Please state if you wish your package to be insured. This will involve additional cost and will be charged to your order accordingly.
JAPANESE CD'S:

We cannot cancel Japanese CD's once they have been ordered. Please only order if you definitely want the title.
 
 

DELIVERY TIMES

IN STOCK

Titles in stock will de despatched within 3 working days of receipt of order.

OUT OF STOCK

UK release: Allow 14 days. European release: Allow 21 days
US release: Allow 28 days. Japanese release: Allow 42 days
All times are approximate. Please phone/fax/e-mail to check on any order you have not received.

 
 

DAMAGES

CD's: All damages/faults must be reported within 7 days of receipt. A replacement will be sent on receipt of the original.

 
BOXES: All boxes are despatched in mint condition. If they arrive damaged you can obtain a PR1 from your local Post Office to make a claim.
 

NON DELIVERY

Destiny Records obtains a proof of posting for all packages and attaches a return address label to each. Therefore no responsibility can be taken for non-delivery. However, appropriate assistance will be given with any claim.

 

PRICING

Due to ever fluctuating exchange rates DESTINY RECORDS reserve the right to alter prices without prior notice.

 

Email Destiny Records at destiny.records@virgin.net for General enquiry's or if you want to join our Mailing List.